Accessibility Statement
Updated October 2026
This statement explains how Benefits Plus Inc. approaches accessibility on this website, what we have done so far, and how to reach us if something is not working for you.
1. Our commitment
Benefits Plus Inc. wants everyone to be able to use this website, including people who use a screen reader, keyboard navigation, magnification or other assistive technology. Accessibility is built into how we maintain the site.
We are a small independent consultancy, so improvements are made as time and resources allow. We welcome feedback and act on it when we receive it.
2. The standard we aim for
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognized standard for web accessibility. Where a requirement is not yet met, we list it below and work toward correcting it.
3. What we have done
The following measures are in place across this website:
- A consistent structure and navigation on every page, with descriptive page headings.
- Text and interface colours chosen for legible contrast against their backgrounds.
- Full keyboard access to links, buttons and form fields, with visible focus outlines.
- Text that can be enlarged with your browser's zoom without content being lost or cut off.
- Descriptive alternative text for informative images and illustrations.
- Form fields that are clearly labelled, with instructions and error messages in plain language.
- Layouts that adapt to phones, tablets and desktop screens without horizontal scrolling.
- Plain language wherever possible, with insurance and legal terms explained.
4. Known limitations
We are aware of the following limitations and are working on them:
- Some downloadable documents, such as claim forms and insurance booklets, are produced by the insurance carriers we work with and may not be fully accessible.
- Links to carrier portals, government information and other third party websites lead to services we do not control. Accessibility on those sites is the responsibility of their operators.
- Older archived material may not yet follow our current practices.
5. Assistive technology and browsers
This website is built with standard, semantic HTML and is tested with common browsers and assistive technologies. It should work with current versions of screen readers such as NVDA, JAWS and VoiceOver, with keyboard-only navigation, and with browser text enlargement up to 200%.
If a particular combination of browser and assistive technology gives you trouble, please tell us so we can look into it.
6. Information in another format
If you need information from this website in a different format, such as a larger font, plain text or read aloud, contact us and we will provide it where possible, at no extra cost and within a reasonable time.
The same applies if you need help completing a form, booking a consultation or getting information about coverage.
7. Telling us about a barrier
If you find something on this website you cannot use, please let us know. Tell us which page it was, what happened, and which browser or assistive technology you were using if you can. That helps us fix the issue faster.
8. Reviewing this statement
We review this statement when we make significant changes to the website and at least once a year. It was last reviewed in October 2026.
Contact us about accessibility
Reach out and we will help you get the information you need, and work to remove the barrier you found.